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Home / Resources / The Complete Customer Experience Audit

The Complete Customer Experience Audit

$67.00 inc GST

Category: Resources
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Description

Company directors would be held as negligent, if they failed to audit their finances, workplace safety or environmental performance, yet too often we see businesses failing to evaluate their performance in what is unquestionably their most valuable competitive advantage.

This comprehensive 190 question performance evaluation checklist, enables business owners and managers to drill down into the plethora of customer touch points that collectively contribute to the making or breaking of a standout customer experience.

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