Phil Sumner – Manager Business Training & Development | BankWest
Without doubt the consensus of opinion gathered from graduates and executive indicated that you were an impressive, inspiring speaker. Your address was most relevant to the theme of the evening and your clever illustrations revealed that you had completed appropriate research into our industry. The simplicity of your message and its measured delivery was inspirational […]
Linda Henderson – Chief Executive Officer | Booksellers New Zealand
a dynamic speaker who shared some great ideas. This session provided us with a wake-up call with reminders about the keys of customer service. A very good speaker with loads of relevant information. An excellent session gave us lots to think about. Really interesting and inspiring. Linda HendersonChief Executive OfficerBooksellers New Zealand
Darren Tindal – Director | HIMAC Industrial
By engaging Graham and his unique business-planning workshop, we received a huge boost forward and it brought everyone together as a tight-knit team. The four key points we have experienced from engaging Grahams expertise are: 1. It brought out our company’s unique point of difference on which to build on. 2. It brought unity and […]
Simon Creek – Managing Director | HHG Legal Group
Graham recently spoke at the 2014 HHG Legal Group Staff Retreat. As usual, Graham was well received. He kept a room of lawyers and administration staff challenged and attentive at all times. Focussing on HHGs 2014 theme of Service, Service, Service, Graham combined cutting edge management theory with the reality of commerce in the modern […]
Michael Tunnecliffe – Clinical Psychologist / General Manager | Prime Corporate Psychology Services
Your exceptional facilitating skills enabled us to not only formulate exciting plans for the future, but by getting us to address a whole range of penetrating questions and face the reality of some past management decisions, we gained a far clearer picture of where we wish to go as a team and identified many new […]
Nigel Ryde – Managing Director | Ryde Building Company
Graham Harvey’s Design Deliver Delight Customer Service seminar really altered, for the better, both our processes and our thinking. It was a very thought provoking seminar and has brought about the change that we needed to take our business to the next level of customer service excellence. Graham’s enthusiasm, professionalism and passion for the customer […]
Suellen Bottecchia – | Strata Community Australia (WA)
Graham Harvey captivates his audience in such a way that is invigorating, leaving them wanting for more. After presenting at our State Conference in November 2014, we have secured Graham’s services to run two more workshops for our Strata Managers and Principals. Interest is so keen, we are securing early bookings. Don’t miss Design! Deliver! […]
Amber Rodgers – | Gold Coast Tourism
The guests and staff of Gold Coast Tourism have all provided exceptionally complimentary feedback regarding your customer service presentation. The content and style of your presentation were both outstanding, and well received by all guests who admitted that they have seen many speakers and presentations over many years this is a credit to you Graham. […]
Lindsay Hall – General Manager | United Video (NZ)
In a sentence, fantastic, energetic, interactive and appealing to a wide-ranging and diverse audience, and your willingness to oblige from our first enquiry to the end of the conference was very much appreciated. The audience loved your highly interactive style and subject material which was communicated to all in a highly professional but entertaining manner. […]
Mal Osborne – Chief Executive Officer | Shire of Esperance
Graham delivered the Design, Deliver, Delight Customer Experience programme to all Staff and Elected Members of the Shire of Esperance. All participants provided very positive feedback on the programme, but more importantly, there was a noticeable improvement in our delivery of internal and external customer service across the organisation. This is one of the most […]
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