Westralia Airports Corporation
Graham impressed from the start with his attentiveness to our training requirements and as a result tailored his instruction specifically to our staff. Graham presents the Customer service message with new ideas and practical examples. His ideas have impact and can be put into practice immediately. He instills staff with a belief in personal responsibility towards customer service. His presentation also produced noticeable increases in team spirit between staff. We completely recommend Graham Harvey as a team based Customer Service Coach.