Steven Gill – Chief Executive Officer | Taxi Council of Western Australia
As you highlighted in your presentation, the Taxi industry has some significant challenges with community perceptions and service standards. Technology and smartphone applications are also changing the way the industry operates and customers expectations of service. Your presentation was very well received comments included Graham presented some practical examples that I can and will easily implement into my business. Your presentation was a significant contributor to the overall success of the conference. (International Taxi Conference 2014).
Chief Executive Officer
Taxi Council of Western Australia