Rebecca Cody – Principal | Methodist Ladies College

the Design! Deliver! Delight! programme provided staff with a better insight into what is required to strive to the heights with customer service. Graham ran the programme with energy and skill and consequently secured a high level of engagement. His follow-up guidance has assisted with our commitment to rigorous self-review and continuous improvement. I recommend Graham and his programmes highly to any organisation pursuing excellence in customer service.

Rebecca Cody
Principal
Methodist Ladies College